Subject: New Reply Received - Order 9517261558
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 06 Dec 2021 13:58:05 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Order 9517261558  Ticket comment <div dir="auto">Hi<div dir="auto"><br></div>
<div dir="auto">I already returned the item and I did not get the refund or the correct item. Please assist on further</div>
<div dir="auto"><br></div>
<div dir="auto">Thanks and Regards,</div>
<div dir="auto">Shenon Dias</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 6 Dec 2021, 03:37 Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Shenib,</div>
<div dir="ltr">​<br>
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<div dir="ltr">Thank you for shopping with us.<br><br>We are truly sorry to hear that you have received a different item than the one you originally ordered from our website. We will surely help you out with this.</div>
<div dir="ltr">​<br>
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<div dir="ltr">We have raised a return request for the item and our courier team will get in touch with you to collect the item and it will take 3-7 business days.<br><br>Feel free to get in touch with us for further assistance.<br><br>Your friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3542823