Subject: New Reply Received - Very disappointed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 06 Dec 2021 09:40:33 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Very disappointed   Ticket comment <div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)">
Dear sir,</div>
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still I'm waiting for your positive feedback since 11 November but unfortunately no updates about the delivery date for the missing items so kindly request you to refund the amount to
<span style="color: rgb(237, 92, 87)"><b>my wallet in centerpoint</b> </span>since my previous account in SAMBA ( already used in the payment ) is closed and transferred to SNB due to the migration between banks.</div>
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Waiting for your soonest reply because I need to buy more items from Centrpoint<br>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Saturday, December 4, 2021 8:59 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#3513505] - Very disappointed
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<div dir="ltr">Hi Tamer,</div>
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<div>Thank you for your patience.</div>
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<div>We would like to inform you that we are working to fixed your issue on priority. Once we will get any update we will get back to you.</div>
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<div>Feel free to reach out to us if you need any further assistance.</div>
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<div>Your friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3513505