Subject: New Reply Received - REFUND
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 05 Dec 2021 06:02:29 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  REFUND  Ticket comment <div dir="ltr">Bank said they didn't receive any , they need the transaction details which you sent to Burgan Bank</div>
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<div>On Sat, Dec 4, 2021 at 6:06 PM Mohamed Yoosuf &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Dear Team<div dir="auto"><br></div>
<div dir="auto">Thanks for your response .. when did you transfer the amount..could you please send us the bank transactions details  to send to bank..they need the details which you sent to the Bank.</div>
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<div dir="auto">Thanks &amp; Regards</div>
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<div dir="ltr" class="gmail_attr">On Sat, 4 Dec 2021, 5:42 pm Centrepoint, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<font style="vertical-align:inherit"><font dir="ltr" style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit">Hi Mohamed,</font></font></font></font></font></font><br><br>
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<div><font style="vertical-align:inherit"><font style="vertical-align:inherit">Thank you for reaching out to us and giving us the opportunity to serve you.</font></font></div>
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<div dir="ltr"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit">We would like to inform you that we have processed the refund  for the following orders </font></font></font></font></div>
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<font style="vertical-align:inherit"><font dir="ltr" style="vertical-align:inherit">1 order ID 8109327840 refund </font></font><font style="vertical-align:inherit"><font style="vertical-align:inherit" dir="ltr"><font style="vertical-align:inherit"><font style="vertical-align:inherit" dir="ltr">of amount (KWD13.54) on (10/27/21) </font></font></font></font>
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<font style="vertical-align:inherit"><font style="vertical-align:inherit" dir="ltr"><font style="vertical-align:inherit"><font style="vertical-align:inherit" dir="ltr">2 </font></font></font></font><font style="vertical-align:inherit"><font dir="ltr" style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit" dir="ltr"> order ID 8105853393 refund </font></font></font></font><font style="vertical-align:inherit"><font dir="ltr" style="vertical-align:inherit"><font style="vertical-align:inherit"><font dir="ltr" style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit" dir="ltr">of amount (KWD3.00) on (10/27/21) </font></font></font></font></font></font>
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<font style="vertical-align:inherit"><font dir="ltr" style="vertical-align:inherit"><font style="vertical-align:inherit"><font dir="ltr" style="vertical-align:inherit">3  order ID 8105458301 refund </font></font></font></font><font style="vertical-align:inherit"><font dir="ltr" style="vertical-align:inherit"><font style="vertical-align:inherit"><font dir="ltr" style="vertical-align:inherit"><font style="vertical-align:inherit"><font dir="ltr" style="vertical-align:inherit">of amount of (KWD5.50) on (10/27/21) </font></font></font></font></font></font>
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<font style="vertical-align:inherit"><font dir="ltr" style="vertical-align:inherit"><font style="vertical-align:inherit"><font dir="ltr" style="vertical-align:inherit"><font style="vertical-align:inherit"><font dir="ltr" style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit" dir="ltr">4 </font></font></font></font></font></font></font></font><font style="vertical-align:inherit"><font dir="ltr" style="vertical-align:inherit"><font style="vertical-align:inherit"><font dir="ltr" style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit" dir="ltr"><font style="vertical-align:inherit"><font style="vertical-align:inherit" dir="ltr">order ID 8109690303  refund </font></font></font></font></font></font></font></font><font style="vertical-align:inherit"><font dir="ltr" style="vertical-align:inherit"><font style="vertical-align:inherit"><font dir="ltr" style="vertical-align:inherit"><font style="vertical-align:inherit"><font dir="ltr" style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit" dir="ltr">of amount of (KWD7.65) on (10/27/21) </font></font></font></font></font></font></font></font></font></font>
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<font style="vertical-align:inherit"><font dir="ltr" style="vertical-align:inherit"><font style="vertical-align:inherit"><font dir="ltr" style="vertical-align:inherit"><font style="vertical-align:inherit"><font dir="ltr" style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font dir="ltr" style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit">​</font></font></font></font></font></font></font></font></font></font></font></font><br>
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<div dir="ltr"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit" dir="ltr">The amount you paid online was  refunded back to your original payment method within 7- 14 working days.</font></font></font></font></font></font></div>
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<font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font dir="ltr" style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit">​</font></font></font></font></font></font></font></font></font></font><br>
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<div dir="ltr"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font dir="ltr" style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit" dir="ltr">We request you to raise objection to your bank and they will check &amp; assist you about the refund.<br><br></font></font></font></font></font></font></font></font></div>
<div><font style="vertical-align:inherit"><font style="vertical-align:inherit">We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.</font></font></div>
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<div><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit">Your Friends,</font></font></font></font></div>
<div><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit">The Support Team</font></font></font></font></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3416734