Subject: New Reply Received - Re: Your refund is on its way
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 05 Dec 2021 05:57:20 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Re: Your refund is on its way  Ticket comment <div dir="auto">I have asked for the refund initially in my bank account itself..it is like mistake from your side..so what should I do?you have done it according to your wish anyway i have another refund of 65 dhs ..kindly transfer it in my bank account itself ..i dont need it in my wallet..</div>
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<div>On Sun, 5 Dec 2021, 3:20 am Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Asiriya,</div>
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<div dir="ltr">Thank you for contacting us.<br><br>We sincerely apologies for the inconvenience caused to you.<br><br>We would like to inform you that once the refund has been processed that we are unable to change the payment method.<br><br>As per our policy: we are unable to do bank transfers and my credits are non-transferable.<br><br>Feel free to get in touch if you need further assistance.<br><br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3470419