Subject: New Reply Received - Damaged items from high temperature
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 04 Dec 2021 23:41:48 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Damaged items from high temperature  Ticket comment <div dir="auto"><div>Hi <div dir="auto">I returned items with the courier few days ago but I didn't receive confirmation msg and refund confirmation till date </div>
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<div dir="auto">For order number <span style='font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif;font-size:14px'>9516037272 5 make up items return </span>
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<div dir="auto"><span style='font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif;font-size:14px'><br></span></div>
<div dir="auto"><span style='font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif;font-size:14px'>Kindly process my refund </span></div>
<div dir="auto"><span style='font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif;font-size:14px'><br></span></div>
<div dir="auto"><span style='font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif;font-size:14px'>Regards </span></div>
<div dir="auto"><span style='font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif;font-size:14px'>Hadeel</span></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 30 Nov 2021, 02:04 Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Hadeel,</div>
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<div dir="ltr">Thank you for reaching out to us.</div>
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<div dir="ltr">With reference to your order number: 9516037272<br><br>Though rare this is really unfortunate that you had received a defective item in your recent purchase with us. We understand that you are skeptical about your future purchases. <br><br>After checking and investigating your order information we can see that the return request has been successfully raised on 29/11/2021, however, the courier team will call you and collect it during 3-7 business days.<br><br>Feel free to reach to us out for any further assistance.<br><br>Your friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3492014