Subject: Ticket Assigned - Re: We’ve received your return request.
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 04 Dec 2021 19:35:42 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request.  Dear support team,

Good day!

Thanks for making the return process easy.

The bill with the delivery partner during the pick up contains only the pants. The other two items are not listed in the bill. So, I returned only the pants.
Now, what will be the process to return the remaining two items.

Best regards.

Sent from my iPhone

On 21 Nov 2021, at 9:33 PM, Splash Fashions <[email-masked]> wrote:

Here’s what you need to do next.

[Splash logo]<https://www.splashfashions.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
Download our apps now
[ios icon]<https://itunes.apple.com/ae/app/id1157403562?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>      [android icon] <https://play.google.com/store/apps/details?id=com.landmarkgroup.splashfashions&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
iPhone<https://itunes.apple.com/ae/app/id1157403562?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>  Android<https://play.google.com/store/apps/details?id=com.landmarkgroup.splashfashions&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>

Women<https://www.splashfashions.com/ae/en/department/women?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en> Men<https://www.splashfashions.com/ae/en/department/men?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en> Offers<https://www.splashfashions.com/ae/en/offers?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en> Clearance<https://www.splashfashions.com/ae/en/search?q=badge.title.en%3AClearance&clr=true&utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>

We’ve received your return request.

Hi Mohamed Radwan, thank you for getting in touch with us. Here’s how your return 1001635809 for order 9513735754 will work.
Our delivery partner will pick up your return in around 2-5 business days.

Order Details

Item

Description

Total Price

[https://770744760e4512666787-e0075ca37ef156ad6af6d25f26069b92.lmsin.net/4826590-GLBD06-SPW20211020_01-150.jpg]
SPLASH
Herringbone Textured Gloves
Color: Multicolour
Size: L-XL
Quantity: 1
AED 24
[https://770744760e4512666787-e0075ca37ef156ad6af6d25f26069b92.lmsin.net/613402060550-550H3-SPSS20150320_01-150.jpg]
SPLASH
Bossini Full Length Solid Pants with Pocket Detail and Drawstring
Color: Blue
Size: 36
Quantity: 1
AED 30
[https://770744760e4512666787-e0075ca37ef156ad6af6d25f26069b92.lmsin.net/8110090512-512S21H4-SPSS21230321_01-150.jpg]
SPLASH
Sustainable Bossini Textured Shirt with Long Sleeves and Chest Pocket
Color: Blue
Size: XL
Quantity: 1
AED 40

Total   AED 94
[https://i1.lmsin.net/website_images/ae/static-pages/returns/box.png]
1. Box up your return

Please include the invoice, price tags and any warranty information.

[https://i1.lmsin.net/website_images/ae/static-pages/returns/return.png]
2. Hand over your return

Our delivery partner will pick it up from your doorstep.

[https://i1.lmsin.net/website_images/ae/static-pages/returns/refund.png]
3. Receive your refund

This will be issued after we receive your products in our warehouse and conduct a quality check.

Here's how your refund works:

  *   If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.
  *   Refunds to your Credit Card or Debit Card may take 4-15 business days to process.
  *   Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve spent will also be credited to your My Credit balance.

Need help? Get in touch
[mailus]<mailto:[email-masked]?Body=Contacted>

Write us an email now, we'll get back to you as fast as we can.

[facebook]<https://www.facebook.com/SplashFashions>

Connect with us on your favourite social network.

[twitter]<https://twitter.com/SplashFashions>

Reach out in 140 characters! We are @SplashFashions.

[call]

Call us on 800-SPLASH (800-775274).
7 days a week, 24 hours a day

© 2021 Retail World Limited
Privacy Policy<https://www.splashfashions.com/ae/en/privacypolicy?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>  | Terms & Conditions<https://www.splashfashions.com/ae/en/termsandconditions?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3449114