Subject: Ticket Assigned - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 03 Dec 2021 17:30:01 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Returns Hello 
I have requested returned an iten which i biught online and did cash on delivery. Today the item was returned but no refund has been given. As in you return policy it was written that if the cash on delivery has been done you will get voucher but i did not revcieved any thing. Please let me know. 
I have send the chat but it is not possible to open it please fix that as well.

Thanks https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3457438