Subject: Ticket Assigned - Fwd: Thank you for shopping with us #21452105012920211118
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 03 Dec 2021 17:29:58 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Fwd: Thank you for shopping with us #21452105012920211118 ---------- Forwarded message ---------
From: Captain Slow Motovlog <[email-masked]>
Date: Mon, Nov 22, 2021, 1:02 PM
Subject: Re: Thank you for shopping with us #21452105012920211118
To: Centrepoint <[email-masked]>, <
[email-masked]>, <[email-masked]>

This is to inform you that level of service in your Lifestyle in this
location is very alarming.

On this purchase, your personnel in Lifestyle were cheating the customers.
And they Cashier is also their accomplish.

We bough an item which has a original price of 120aed and sold on sale for
45aed. When punch in the counter, it shows it was 72aed. See also the body
wash which is labeled as 12aed and punch at 12.60aed.
That is clearly cheating the customers.

The cashier had notice that but didn't inform us and they continued with
the transaction until payment was made.

We complained to the Manager/Senior Staff of Lifestyle but instead of
apologizing to us, we was dealing with us in a rude manners.

I told him that we will be making a formal complaint to the Municipality
(Baladiyah) and he even encouraged us to pursue on the complaint.

I will be presenting my evidence and all to the proper authority by this
week.

This is just for your information.

On Thu, Nov 18, 2021, 7:11 PM Centrepoint <[email-masked]> wrote:

>
> <https://dm.shukran.com/pub/cc?_ri_=X0Gzc2X%3DAQpglLjHJlTQGtmsRFD9Emc9Cza6hJauAWXzb7BnpLkzfCwHBF6zdbANdjFzfGhzevcDsJI4kVXtpKX%3DUURTTDSRT&_ei_=Eg-lRvfwP9Rtf7v7ol7gGel5k8xpme_r_lfx13qQ84FsDj-5dpuEXl6XaKwIWrGGAuWO17jMEbYIsHAIn5yEYXgJkeE053ItWad1LOnefZt_HTatVg38ACO4jlC7kPeLq614VSUhfXOFN6raRUxjqo7fa-54OwWFA7HT6IF22wr6RKv8nSm2WjSXmZDpQHq5YQ7Ru2lc8nwbr5Ot2TiecXxhcNR5PWPcg1vf0CfXb91WvWA.&_di_=s1gh0mf269a78skjgrihkt47mce1damu604og8bfdgpgqujd5p60>
> *Centrepoint - City Mall*
> Landmark Retail Investment Co.LLC
> City Mall
> Abu Dhabi, Abu Dhabi
> ------------------------------
> ------------------------------
> 2021-11-18T19:11:35+04:00
> TRN :  100260641400003
>
> *TAX INVOICE*
> ------------------------------
> Item Quantity Rate Value-AED
> 5055810022419 1 7.00 7.00
> C C Body Wash Oud 250ml
> 162807993 1 10.00 10.00
> Incense Stick 60pc - 10 Inch - FINE LAVENDER
> 5055810022426 1 12.60 12.60
> C C Oud body Wash 500ml
> 5055810023058 1 7.00 7.00
> C C Oud Hand Wash 250ml
> 163507188 1 72.00 72.00
> Sasha-Bee-Out-Backpack W/Abstract floral print on white base-White-AW21
> Total Quantity : 5
> Tot Disc 0.00
> ------------------------------
> Total : 108.60
> Credit 108.60
> Total Tender 108.60
> Change Due : 0.00
> ------------------------------
> *TAX SUMMARY*
> Code Ex Tax Tax Inc Tax
> AD 103.43 5.17 108.60
> Total 103.43 5.17 108.60
> ------------------------------
> Tax Rates
> AD: 5
> AD:Standard Rate of 5% أد: معدل قياسي من 5٪
> A0: 0% أو: صفر معدل
> OOS: Out of Scope أوس: خارج النطاق
> EX: Tax Exempt إكس: معفى من الضرائب
> ------------------------------
> 40+ brands, 2000+ stores, 9 countries, experience endless possibilities
> with the Shukran app. DOWNLOAD NOW
> <https://dm.shukran.com/pub/cc?_ri_=X0Gzc2X%3DAQpglLjHJlTQGtmsRFD9Emc9Cza6hJauAWXzb7BnpLkzfCwHBF6zdbANdjFzfGhzevcDsJI4kVXtpKX%3DUTRTTARRT&_ei_=Eg-lRvfwP9Rtf7v7ol7gGel5k8xpme_r_lfx13qQ84FsDj-5dpuEXl6XaKwIWrGGAuWO17jMEbYIsHAIn5yEYXgJkeE053ItWad1LOnefZt_HTatVg38ACO4jlC7kPeLq614VSUhfXOFN6raRUxjqo7gDdp-akBkjxi7NIgvPeZ98sXz2aa84usIRRd2ZVKTmg_IHuYIddU6nLDXFEtYz5Q6gp_DsxWnfw.&_di_=esgtb115j2gackutuarpmenitl7do4ggtvirdc95c5fpir8sc8n0>
> and enjoy exclusive offers, coupons, events and so much more.
> Shukran ID 1800000331883717
> Shukran Earned NA
> Shukran Redeemed NA
> Shukran is the loyalty and rewards initiative by Landmark Group. Terms &
> Conditions
> <https://dm.shukran.com/pub/cc?_ri_=X0Gzc2X%3DAQpglLjHJlTQGtmsRFD9Emc9Cza6hJauAWXzb7BnpLkzfCwHBF6zdbANdjFzfGhzevcDsJI4kVXtpKX%3DTBTTTWDAT&_ei_=Eg-lRvfwP9Rtf7v7ol7gGel5k8xpme_r_lfx13qQ84FsDj-5dpuEXl6XaKwIWrGGAuWO17jMEbYIsHAIn5yEYXgJkeE053ItWad1LOnefZt_HTatVg38ACO4jlC7kPeLq86ntu7tEVS-RbTkQpmw5s7S1D8FDFW2BXGPUU4p75S5.&_di_=99nsqrp9qssfg7fdbtjtmqqqme3402n4ruqn9ooj3aprd9gd8e9g>
> apply.
> ------------------------------
> Credit note will be issued in all cases of refund  or return, where
> Shukran points balance in your  account is not sufficient to reinstate the
> Shukran  points earned from this invoice.
> REFUNDS AND EXCHANGES
> Refund or Exchange permitted within 14 days
> of purchase for Unused Unworn goods
> returned in original packing presented
> along with original receipt only. All
> refunds shall be issued in the same
> mode as of ORIGINAL PAYMENT.
> No refund or exchange shall be allowed on
> items damaged or following items
> 1. Stationery
> 2. Lingerie
> 3.Jewelry and Accessories
> 4.Books
> 5.Cosmetics
> In case of any return or refund,
> the Customer shall return
> any free or discounted products
> bought together as part of any
> promotional offer.
> Price levied is inclusive for
> all items as listed
> Terms and Conditions Apply
> THANK YOU
> PLEASE COME AGAIN
> ------------------------------
>
> <https://dm.shukran.com/pub/cc?_ri_=X0Gzc2X%3DAQpglLjHJlTQGtmsRFD9Emc9Cza6hJauAWXzb7BnpLkzfCwHBF6zdbANdjFzfGhzevcDsJI4kVXtpKX%3DTBTTTWDTT&_ei_=EjIW0BmaF3z3SNaK6ytFBLJ-8-yVaSq9CHf5oQbAf-2p-30Uv0oQ3ma5Y8KwJvCs3-qZ_RLqUYWrapK3yUE41FQCLYWi9FwrSvpWPNVg1EbthaJqZ50G543HBJryNkgdsPkFhXX_uuWFhpD5MLIbGg.&_di_=pguo6k5c24kilsee7sga4avm64vsuoai82pat47kqlau7utcmle0> ©
> 2010 – 2021 Landmark Group
>
>

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3426990