Subject: Ticket Assigned - Re: We’ve received your return request.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 03 Dec 2021 17:29:22 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request.  لم يأتي أحد لأستلام المرتجعات

Sent from my iPhone

On Nov 10, 2021, at 11:18 PM, Centrepoint <[email-masked]> wrote:

Here’s what you need to do next.

[Centre Point logo]<https://www.centrepointstores.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
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We’ve received your return request.

Hi Walaa Aljouja, thank you for getting in touch with us. Here’s how your return 1001565122 for order 9511792478 will work.
Our delivery partner will pick up your return in around 2-5 business days.

Order Details

Item

Description

Total Price

[https://8465b4e00e05cee610f5-f5c66c5180f499fc01326bb47a2a5ede.lmsin.net/163568090-163568090-LS18060921_01-150.jpg]
LIFESTYLE
Sultanate Mosaic Vase - 33x33x35 cms
Color: Gold
Quantity: 1
AED 143.2
[https://8465b4e00e05cee610f5-f5c66c5180f499fc01326bb47a2a5ede.lmsin.net/163568091-163568091-LS18060921_01-150.jpg]
LIFESTYLE
Sultanate Mosaic Vase - 25x25x51 cms
Color: Gold
Quantity: 1
AED 133.6

Total   AED 276.8
[https://i1.lmsin.net/website_images/ae/static-pages/returns/box.png]
1. Box up your return

Please include the invoice, price tags and any warranty information.

[https://i1.lmsin.net/website_images/ae/static-pages/returns/return.png]
2. Hand over your return

Our delivery partner will pick it up from your doorstep.

[https://i1.lmsin.net/website_images/ae/static-pages/returns/refund.png]
3. Receive your refund

This will be issued after we receive your products in our warehouse and conduct a quality check.

Here's how your refund works:

  *   If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.
  *   Refunds to your Credit Card or Debit Card may take 4-15 business days to process.
  *   Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve spent will also be credited to your My Credit balance.

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