Subject: New Reply Received - new shoe we bought from you got ripped Order #9511842746
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Thu, 02 Dec 2021 06:44:29 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  new shoe we bought from you got ripped Order #9511842746  Ticket comment <div dir="ltr">Dear friends, <div>I am really glad and impressed by the decision made. Unfortunately, after we got hopeless of the exchange or return. We throw away the ripped shoes. We couldn't possibly keep the shoes for eternity. We only have one room in the camp here and we can't keep many things. However, in the attached picture you can see the situation of the shoes. </div>
<div>thanks </div>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI4MzM5NzczMCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.BFd3ZSvYt0UfWmGqj5z49GXXGIaRTEnXA1dsb4JZdwI" alt="puma shoes Amza.jpeg" width="266" height="472"><br>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, Dec 2, 2021 at 7:35 AM Shoemart &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr"><div dir="ltr">Hi Ahmadullah,<br><br>Thank you for reaching out to us.<br><br>We sincerely apologies for the inconvenience caused to you.<br><br>We would like to inform you that we have raised a return request for the item and our courier team will get in touch with you to collect the item and it will take 3-7 business days.<br><br>Feel free to get in touch with us for further assistance.<br><br>Your friends,<br>The Support Team</div></div></div>

	

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<br><div><br></div>-- <br><div dir="ltr" class="gmail_signature">Ahmadullah Amarkhil<br>+(93) 070 026 3232 <br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3367318