Subject: Ticket Assigned - Money not refunded
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 28 Nov 2021 17:26:05 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Money not refunded Dear Team,
I have received a sms on 9th Nov that your team has cancelled 2 items from my order and money will be refunded in 5-7 business days but still its not refunded kindly look into it and do the needful. 
Copying sms for your reference:
"Sorry, we had to cancel Juniors Textured Cardigan with... +1item(s) items of order 9511750682 due to reasons beyond our control. AED 108.00 will be refunded in 5-7 business days."
Regards,Bushra Ahsan

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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3386819