Subject: New Reply Received - Re:
From: Splash <[email-masked]>
To: [email-masked]
Date: Sun, 28 Nov 2021 09:13:21 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Re:   Ticket comment <div>Hello,</div>
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<div>They did’nt give the return slip. They just collected the items.</div>
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<div>Please be informed also that I’ve already spoke with the costumer service staff and told me me that the returned money will be process after 10 to 15 working days please check the recorded conversation (Nov 24, 2021).</div>
<div>See attached photo screenshot.</div>
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<div>Kindly update the order history so that i can track the updates or status..</div>
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<div>Please settle the issues..</div>
<div>I’ts been a long time ago..</div>
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<div>Thank you and Regards,</div>
<div>Anna</div>
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<br><br><div dir="ltr">Sent from my iPhone</div>
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<div>On 27 Nov 2021, at 9:01 PM, Splash &lt;[email-masked]&gt; wrote:<br><br>
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	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr"><div dir="ltr">Hi Anna,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologize for the delay in processing your refund however, for order 9510628161, we request you to please share with us the tracking number or the return slip which the courier may have handed over to you at the time of collecting the items from you so that we can further investigate this and help you receive your refund ASAP.<br><br>We are looking forward to hearing from you soon. Thank you for your help!<br><br>Your Friends,<br>The Support Team.<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3341463