Subject: New Reply Received - Pathetic Service
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 27 Nov 2021 18:13:22 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Pathetic Service  Ticket comment <div dir="auto">Already check and attached the screenshot.. Just go through that pics<div dir="auto">They need your email confirmation... </div>
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<div>On Sat, 27 Nov, 2021, 9:51 PM Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr"><div dir="ltr">Hi Mohammed,<br><br>Thank you for getting in touch with us. <br><br>We sincerely apologize for any inconvenience caused however, we have checked with the following email address: (<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>) and we found that an order was placed for the amount (AED 121) with order ID (9513374808) on Nov 17, 2021 which is already collected from the store on Nov 20, 2021.</div></div>
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<div dir="ltr"><strong dir="ltr">Hence, if the amount has been deducted again, we request you to raise an objection to your bank and they will check &amp; assist you with the refund.</strong></div>
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<div>Feel free to reach out to us if you need any further assistance.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3416093