Subject: Ticket Assigned - What happened to my order?!!
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 27 Nov 2021 16:40:23 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  What happened to my order?!! I placed an order since 11/11 and it's still processing!!
And every now and then you guys are sending me emails telling me that "we
cancel this item and we cancel that item"
So what is going on?
I need some updates please.
This is my order number (9512117471)
Please let me know.

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3406380