Subject: New Reply Received - Re: Your Click & Collect order is confirmed!
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 27 Nov 2021 06:41:49 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Re: Your Click & Collect order is confirmed!  Ticket comment <div dir="auto">I got the order yesterday. But no update on Shukran poits until now.<div dir="auto"><br></div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, Nov 24, 2021, 4:20 PM suryakanth P &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="auto">Where is my order?</div>
<br><div class="gmail_quote">
<div dir="ltr" class="gmail_attr">On Mon, Nov 22, 2021, 5:35 PM Max Fashion &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<u></u>

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										Your order number is 6369122922  |
										<a href="https://www.maxfashion.com/sa/en/my-account/order/6369122922?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=cnc_order_confirmation_SA_en" style="color:#92979e" rel="noreferrer" target="_blank">Click here</a> to view in browser									</td>
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<span>
													<a href="https://www.maxfashion.com/sa/en/department/women?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_confirmation_SA_en" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" rel="noreferrer" target="_blank">Women</a></span>
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													<a href="https://www.maxfashion.com/sa/en/inspiration?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_confirmation_SA_en" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" rel="noreferrer" target="_blank">Inspiration</a></span>
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													<div style="font-family:Helvetica,Arial,sans-serif;font-size:24px;margin:0;padding:0;text-align:left;font-weight:500;color:#242428;line-height:32px">
														 Your order has been successfully placed.</div>
													<div style="font-family:Helvetica,Arial,sans-serif;font-size:15px;margin:0;padding:10px 0 0 0;line-height:22px;text-align:left;font-weight:normal;color:#000">
														Hi Suryakanth Surya, thanks for shopping with us.  <br>
														 For your reference, your order number is   <span style="color:#00b9e5"><a href="https://www.maxfashion.com/sa/en/my-account/order/6369122922?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=cnc_order_confirmation_SA_en" style="color:#00b9e5;text-decoration:none" rel="noreferrer" target="_blank">6369122922</a></span>.																											</div>

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					                        		<h4 style="margin:0;font-size:18px">Here's what happens next:</h4>
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                                                                <span style="display:inline-block;border-radius:50%;width:12px;height:12px;padding:3px;background:#fff;border:1px solid #000;color:#000;margin:3px 3px 0 0;text-align:center;font:10px Arial,sans-serif">1</span>
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                                                            <td width="95%" style="padding:0px 0 15px 0">
                                                                <div style="line-height:22px;font-size:16px;margin:0">You'll receive an email and a text message when your order is ready to be collected.</div>
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		                                                        <span style="display:inline-block;border-radius:50%;width:12px;height:12px;padding:3px;background:#fff;border:1px solid #000;color:#000;margin:3px 3px 0 0;text-align:center;font:10px Arial,sans-serif">2</span>
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		                                                        <div style="line-height:22px;font-size:16px;margin:0">At your selected collection point, show us either this email, the text message you receive or the order confirmation in your Apple Wallet, along with your Identity Card or passport.<br>
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											                                 <img src="https://i1.lmsin.net/website_images/thankyou/gift.png" alt="" width="45" height="58" align="left" title="">
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											                                        <td align="left"><div style="font-size:16px;font-weight:bold;color:#242428;margin:0 0 7px 0">Get a special discount on your next in-store purchase! </div></td>
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											                                        <td align="left"><div style="font-size:16px;font-weight:normal;color:#919193;margin:0">All you need to do is show your Click &amp; Collect order number to our store staff on the day you collect and shop away.  </div></td>
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			                                                         <h4 style="margin:0 0 15px 0;font-weight:normal;font-size:16px">Pickup from:</h4>
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							                                                            																											<span style="text-transform:capitalize">Max</span>,
																							 																																																		<span style="text-transform:capitalize">Al Madinah Al Munawwarah, Al Jubail</span>
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							                                                                <h6 style="margin:10px 0 3px 0;font-size:12px;color:#92979e;font-weight:normal">Address :</h6>
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	                                                                                        																										Al Madinah Al Munawwarah, Al Jubail,
																								 															                                   	 															                                   	 															                                   	 															                                     	Jubail,
															                                     															                                     															                                     	Jubail,
															                                     															                                      															                                     	Saudi Arabia
															                                     															                                     																								 															                                     	<br>
																										Phone Number: 966112078292
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							                                                                    <div style="margin:0;font-size:14px">Sunday - Saturday(5:30 AM TO 09:30AM/1:30 PM TO 5:30 PM/9:00 PM TO 02:00AM)</div>
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	                                                                    <a href="https://www.google.com/maps/dir/Current+Location/Al%20Madinah%20Al%20Munawwarah,%20Al%20Jubail,%20Jubail,%20Jubail%20City%20Center,%20Jubail,%20Saudi%20Arabiautm_source=hybris&amp;utm_medium=email&amp;utm_campaign=cnc_order_confirmation_SA_en" style="color:#00b9e5;font-size:12px;font-weight:bold;text-decoration:none;margin:5px 0 0 0;display:inline-block" rel="noreferrer" target="_blank"><img src="https://i1.lmsin.net/website_images/ae/static-pages/returns/ic-directions.png" style="vertical-align:middle;padding-right:5px">Get Directions</a>
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                                                                                                 								                                       								  								                                      								                                      																			                                     								  <h4 style="margin:0;font-weight:normal;font-size:16px">Payment Method:</h4>
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																																													                                    									                                    																			<img src="https://i1.lmsin.net/website_images/ae/checkout/logo-mada.png" alt="mada" style="width:100%;max-width:60px;margin:10px 10px 0 0;vertical-align:sub">
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									                                    		xxxx xxxx xxxx 8882 <br>
									                                    		SOORYAKANTH PRADEEP
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												 Order Details
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															<div style="font-size:15px;color:#202020;padding:0;line-height:20px;margin:0">Description</div>
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															<div style="font-size:15px;color:#202020;padding:0;line-height:20px;margin:0">Total Price</div>
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																																				<a href="https://www.maxfashion.com/sa/en/p/162619215?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=cnc_order_confirmation_SA_en" rel="noreferrer" target="_blank">
																																																						<img alt="" src="https://lmsin.net/cdn-cgi/image/h=150,w=150,q=95,fit=cover/https://3ecf0162ec16d2dc8f18-fd9472f10317a31c2bce51f193fe8bda.lmsin.net/max/C20NPWJKT10REDDARK-C20NPWJKT10-MXWIN20150720_05-2100.jpg" width="100%" style="padding:20px 0 0 0;max-width:135px">
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																		<td style="padding:8px 0 0 0;color:#3d4648;font-weight:600" align="left">  MAX  </td>
																	</tr>
																	<tr>
																		<td style="padding:8px 0 0 0;color:#3d4648;font-weight:600" align="left">  Solid Jacket with Long Sleeves and Pocket Detail  </td>
																	</tr>
																						       															        									 																	<tr>
																		<td style="padding:4px 0 0 0;color:#3d4648;font-weight:300" align="left">Color: Red</td>
																	</tr>
																																																			<tr>
																		<td style="padding:4px 0 0 0;color:#3d4648;font-weight:300" align="left">

																		 																		        	      Size: 
																		        	     																		        	     M

																		</td>
																	</tr>
																																							       								    						       								    																	<tr>
																		<td style="padding:4px 0 0 0;color:#3d4648;font-weight:300" align="left">
																			 Quantity: 1
																		</td>
																	</tr>
																																																
																</tbody>
</table>
															</td>
															<td width="30%" style="padding:20px 10px 0 0;color:#3d4648;font-weight:600" align="right">
															        						   									 SAR 47.5
															</td>
														</tr>
													</tbody>
</table>
												</td>
											</tr>
																																														
											<tr>
												<td align="center" style="padding:10px 0 0 0;border-top:1px solid #eeeeee"></td>
											</tr>
											<tr>
												<td align="center">
													<table width="100%" border="0" cellspacing="0" cellpadding="0">
				  <tbody>
<tr>
				    <td width="45%" style="padding-right:20px">
				    
				    </td>
				    <td width="55%" align="right" style="line-height:20px;text-align:left">
				        <table width="100%" border="0" cellspacing="0" cellpadding="0" style="line-height:20px;text-align:left">
				          <tbody>
<tr>
				            <td style="font-family:Helvetica,Arial,sans-serif;line-height:25px;font-size:14px;color:#333333">
				            Subtotal:
				            </td>
				            <td style="font-family:Helvetica,Arial,sans-serif;line-height:25px;font-size:14px;color:#333333" align="right">
				            <strong> SAR 47.5</strong>
				            </td>
				          </tr>
				          				          <tr>
				            <td colspan="2" style="border-bottom:solid #cccccc 1px"></td>
				          </tr>
				          <tr>
				            <td colspan="2"></td>
				          </tr>
				          <tr>
				            <td style="font-family:Helvetica,Arial,sans-serif;line-height:25px;font-size:14px;color:#333333;width:214px">
				            Savings:
				            </td>
				            <td style="font-family:Helvetica,Arial,sans-serif;line-height:25px;font-size:14px;color:#333333" align="right">
				            <strong>- SAR 47.5</strong>
				            </td>
				          </tr>
				          <tr>
				            <td colspan="2" style="border-bottom:solid #cccccc 1px"></td>
				          </tr>
				          				          				          				          				          <tr>
				            <td colspan="2"></td>
				          </tr>
				          <tr>
				            <td style="font-family:Helvetica,Arial,sans-serif;line-height:25px;font-size:18px;color:#333333">
				            <strong>Total</strong>
				            </td>
				            <td style="font-family:Helvetica,Arial,sans-serif;line-height:25px;font-size:18px;color:#333333" align="right">
				            <strong>SAR 47.5</strong>
				            </td>
				          </tr>
				          				          <tr>
				            <td colspan="2" style="border-bottom:solid #cccccc 1px"></td>
				          </tr>
				          <tr>
				            <td colspan="2"></td>
				          </tr>
				          					          <tr>
					            <td colspan="2"></td>
					          </tr>
					          <tr>
					            <td colspan="2" style="font-family:Helvetica,Arial,sans-serif;line-height:20px;font-size:14px;color:#333333;padding-bottom:20px">
					            					            					            </td>
					          </tr>
				          				          				          				          					          				        </tbody>
</table>
				          </td>
				  </tr>
				</tbody>
</table>
												</td>
											</tr>
										</tbody>
</table>
									</td>
								</tr>
							</tbody>
</table>
						</td>
					</tr>
				</tbody>
</table>
			</td>
		</tr>

		 		
		                                    		<tr>
            <td align="center" width="100%" style="padding:10px 0 0 0;background:#ffffff" bgcolor="ffffff">
                <div>
                    <table border=" 0" cellpadding=" 0" cellspacing=" 0" style="padding:42px 32px 32px;border-radius:4px;border:solid 1px rgba(199,158,89,0.3);padding:42px 32px 32px;font-family:arial;font-weight:500;line-height:1.4;text-align:center;color:#242429;width:93%">
                        <tbody>
<tr>
                            <td style="text-align:center">
                                <div id="m_9166506790135736504m_-1531491269421498715shukran">
                                    <img src="https://i1.lmsin.net/website_images/ae/shukran/shukran-name-logo-en-v2.jpg" alt="shukran" style="width:145px">
                                </div>
                            </td>
                        </tr>
                        <tr>
                            <td>
                                <div style="font-size:20px;margin:8px 0 14px">
                                Congrats! You just earned Shukrans
                                </div>
                            </td>
                        </tr>
                        <tr>
                            <td>
                                <div style="margin:0;font-size:14px;line-height:1.8;margin-bottom:14px">
                                Your Shukrans will be credited to the account registered for <strong><a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a></strong>.
                                </div>
                            </td>
                        </tr>
                                                <tr>
                            <td style="border-radius:2px;border:solid 1px rgba(199,158,89,0.3);padding:2px 0 15px">
                                <img src="https://i1.lmsin.net/website_images/ae/icons/Shukran-Outline-Gold.svg" style="width:30px">
                                <span style="font-size:16px;color:#6d747c;padding-left:4px">
                                                                    Your order will earn you 4 Shukrans.
                                                                </span>
                            </td>
                        </tr>
                                                <tr>
                            <td style="padding:26px 0 10px">
                                <a href="https://www.maxfashion.com/sa/en/my-account/loyalty" style="width:512px;height:44px;margin:14px 0 0;display:block;line-height:44px;border-radius:2px;background:#c79e59;color:#ffffff;text-decoration:none" rel="noreferrer" target="_blank">Go to My Shukran Account</a>
                            </td>
                        </tr>
                    </tbody>
</table>
                </div>
            </td>
        </tr>

		
		<tr>
			<td align="center" width="100%" style="padding:10px 0 20px 0;background:#ffffff;border-top:1px solid #eeeeee" bgcolor="ffffff">
				<div><table border=" 0" cellpadding=" 0" cellspacing=" 0" style="max-width:600px;width:100%;padding:10px 0 0 0;color:#000">
	<tbody>
<tr>
		<td style="padding:0 0 15px 15px;font-size:15px;font-weight:700;text-align:left;color:#242428"><span>Need help? Get in touch</span></td>
	</tr>

	<tr>
		<td align="center">
			<div style="max-width:285px;display:inline-block;padding:0;width:100%">
				<table align=" center" width=" 100%" style="border:1px solid #eeeeee;max-width:290px;min-height:95px;background-color:
					f9f9f9">
					<tbody>
<tr>
						<td align="left" width="100%">
							<table border=" 0" cellpadding=" 0" cellspacing="
								0" style="padding:13px" width="100%">
								<tbody>
									<tr>
										<td>
										<a href="mailto:[email-masked]?Body=Contacted" style="border:0;margin:0;padding:0;text-decoration:none" rel="noreferrer" target="_blank">
											<img alt=" mailus" src="https://i1.lmsin.net/website_images/ae/emails/icons/mail.png" width=" 38"></a>
										</td>
										<td style="font-size:11px;padding-left:20px">
											<div style="margin:0;padding:0;line-height:20px">
<strong>Write us an email now</strong>, we'll get back to you as fast as we can.</div>
										</td>
									</tr>
								</tbody>
							</table>
						</td>
					</tr>
				</tbody>
</table>
			</div>
			<div style="max-width:285px;display:inline-block;padding:0;width:100%">
				<table align=" center" width=" 100%" style="border:1px solid #eeeeee;max-width:290px;min-height:95px;background-color:
					f9f9f9">
					<tbody>
<tr>
						<td align="left" width="100%">
							<table border=" 0" cellpadding=" 0" cellspacing="0" style="padding:13px" width="100%">
								<tbody>
									<tr>
										<td>
										<a href="https://www.facebook.com/MaxFashionMENA" style="border:0;margin:0;padding:0;text-decoration:none" rel="noreferrer" target="_blank">
											<img alt="facebook" src="https://i1.lmsin.net/website_images/ae/emails/icons/fb.png" width=" 38"></a>
										</td>
										<td style="font-size:11px;padding-left:20px">
											<div style="margin:0;padding:0;line-height:20px">
<strong>Connect with us</strong> on your favourite social network.</div>
										</td>
									</tr>
								</tbody>
							</table>
						</td>
					</tr>
				</tbody>
</table>
			</div>
		</td>
	</tr>
	<tr>
		<td align="center" width="100%">
			<div style="max-width:285px;display:inline-block;padding:0;width:100%">
				<table align=" center" width=" 100%" style="border:1px solid #eeeeee;max-width:290px;min-height:95px;background-color:
					f9f9f9">
					<tbody>
<tr>
						<td align="left" width="100%">
							<table border=" 0" cellpadding=" 0" cellspacing="0" style="padding:13px" width="100%">
								<tbody>
									<tr>
										<td>
										<a href="https://twitter.com/maxfashionMENA" style="border:0;margin:0;padding:0;text-decoration:none" rel="noreferrer" target="_blank">
											<img alt=" twitter" src="https://i1.lmsin.net/website_images/ae/emails/icons/twitter.png" width=" 38"></a>
										</td>
										<td style="font-size:11px;padding-left:20px">
											<div style="margin:0;padding:0;line-height:20px">Reach out in 140 characters! We are <strong>@maxfashionMENA</strong>.</div>
										</td>
									</tr>
								</tbody>
							</table>
						</td>
					</tr>
				</tbody>
</table>
			</div>
			<div style="max-width:285px;display:inline-block;padding:0;width:100%">
				<table align=" center" width=" 100%" style="border:1px solid #eeeeee;max-width:290px;min-height:95px;background-color:
					f9f9f9">
					<tbody>
<tr>
						<td align="left" width="100%">
							<table border=" 0" cellpadding=" 0" cellspacing="0" style="padding:13px" width="100%">
								<tbody>
									<tr>
										<td><img alt=" call" src="https://i1.lmsin.net/website_images/ae/emails/icons/call.png" width=" 38"></td>
										<td style="font-size:11px;padding-left:20px">
											<div style="margin:0;padding:0;line-height:20px">
<strong>Call us on 800-1111-MAX  (800-1111629).</strong> <br>7 days a week, 24 hours a day</div>
										</td>
									</tr>
								</tbody>
							</table>
						</td>
					</tr>
				</tbody>
</table>
			</div>
		</td>
	</tr>
</tbody>
</table></div>

</td>
		</tr>
		
		<tr>
			<td style="padding:5px 0 0 0;background:#eeeeee" align="center">
        <table width="100%">
        <tbody>
<tr>
        <td width="50%">
				<div>
<div style="width:49%;display:inline-block">
	<table width="100%">
		<tbody>
<tr>
			<td align="left">
				<table>
					<tbody>
<tr>
						<td align="left"><span style="font-size:11px;color:#848483">
								© 2021 Retail World Limited </span></td>
						<td> </td>
					</tr>
				</tbody>
</table>
			</td>
		</tr>
	</tbody>
</table>
</div>

<div style="width:49%;display:inline-block">
	<table width="100%">
		<tbody>
<tr>
			<td align="right">
				<table>
					<tbody>
<tr>
						<td style="text-align:right;width:100%" align="right">
							<span style="font-size:11px;color:#848483"> 
							<a href="https://www.maxfashion.com/sa/en/privacypolicy?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_confirmation_SA_en" style="text-decoration:none;color:#848483" rel="noreferrer" target="_blank">Privacy Policy</a>  |
						    <a href="https://www.maxfashion.com/sa/en/termsandconditions?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_confirmation_SA_en" style="text-decoration:none;color:#848483" rel="noreferrer" target="_blank">Terms &amp; Conditions</a>
						</span>
						</td>
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</table>
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</table>
</div>
</div>

        </td>
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      </td>
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</div>

</blockquote>
</div>
</blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3449170