Subject: Re: My Credits Removal/bank transfer 6361146263
From: Samer Salmeh <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Fri, 26 Nov 2021 11:45:40 -0700 (MST)

Hi Team, 

Urgent Reminder...As customer asking about the refund. 

Regards, 
Samer 

From: "Samer Salmeh" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Wednesday, 17 November, 2021 08:55:42 
Subject: Re: My Credits Removal/bank transfer 6361146263 

Hi Team, 

With reference to the order ID:6361146263 

Jira Ticket: REL-149082 

The balance has been deleted and bank details updated, so kindly process the refund to C bank account. 

Regards, 
Samer 

From: "Mohammed Athar (TCS)" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Ashish Bumra" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Samer Salmeh" <[email-masked]>, "Escalations Dxbteam" <[email-masked]>, "Akshay Berry" <[email-masked]> 
Sent: Saturday, 13 November, 2021 21:42:17 
Subject: RE: My Credits Removal/bank transfer 6361146263 

Hi [ mailto:[email-masked] | 
@Apoorv Joshi ] Approved to remove my credit for SR 440. 

HI [ mailto:[email-masked] | 
@Ashish Bumra ] please approve from your end as well. 

Thanks & Regards, 

Athar Mohammed, 

Finance Executive-Ecom 

Extn 3183 

From: Apoorv Joshi <[email-masked]> 
Sent: Thursday, November 11, 2021 5:37 PM 
To: Mohammed Athar (TCS) <[email-masked]> 
Cc: Shakeeb Arsalan <[email-masked]>; Manish Kumar <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Samer Salmeh <[email-masked]>; Escalations Dxbteam <[email-masked]>; Akshay Berry <[email-masked]> 
Subject: Fwd: My Credits Removal/bank transfer 6361146263 

External email sender, please take precaution. 

Dear Athar, 

Please check and advise on the below if it can be approved. 

Thank you for your help! 

Regards, 

Apoorv. 

From: "Samer Salmeh" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] >, "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, 11 November, 2021 15:40:17 
Subject: My Credits Removal/bank transfer 6361146263 

Hi Team, 

Order ID: 6361146263 

Amount: 440 SAR 

Ticket ID:3342040 

The customer has returned some items and has received a refund amount of 440 SAR to his My Credit. The customer refused to accept the amount in his wallet/ credit account and asking for a bank transfer, 

Kindly assist to approve the removal of My Credit. 

Regards, 

Samer 

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