Subject: New Reply Received - Missing item
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 25 Nov 2021 17:08:16 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Missing item  Ticket comment <div>Dears,</div>
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<div>Thank you very much for swift action, i have received bank statement for the refund amount.</div>
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<div>Again, thank you very much for kind understanding.</div>
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<div>Warm Regards.<br><br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br><div class="yahoo-quoted-begin" style="font-size: 15px; color: #715FFA; padding-top: 15px; margin-top: 0"></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thursday, November 25, 2021, 7:14 PM, Centrepoint &lt;[email-masked]&gt; wrote:</div>
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<div id="yiv6028115048"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Hatem,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We sincerely apologies for the inconvenience caused to you.</div>
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<div dir="ltr">We would like to inform you that we have processed the refund of amount (SAR14.44) on (25/11/2021) regarding the missing item (KINSMART 2015 Ford Mustang Toy) and the amount you paid online will be refunded back to your original payment method within 7- 14 working days, and  we have processed the refund of amount (1.4 SAR ) in your my credit wallet</div>
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<div>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.</div>
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<div>Your Friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3449461