Subject: Ticket Assigned - Re: Your refund is on its way
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 24 Nov 2021 16:34:21 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: Your refund is on its way Hi there!
I bought the red dress coat for 100 SAR but got 94.8 SAR and the other
dresses for 27 SAR and got 25 SAR. Why did you deduct the amount?

Even though I wanted to exchange the sizes but they just returned it.
I was refunded 146sar instead of 155 SAR.

On Fri, 19 Nov 2021 at 9:37 PM Max Fashion <[email-masked]> wrote:

> Your return has been processed
> 
> <https://www.maxfashion.com/sa/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_SA_en>
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> 
> Women
> <https://www.maxfashion.com/sa/en/department/women?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_SA_en>
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> Your refund is on its way
> Hi Amber Zia, we have successfully processed your refund for return
> 1001619275 for order 6365176013
> <https://www.maxfashion.com/sa/en/my-account/order/6365176013?utm_source=hybris&utm_medium=email&utm_campaign=full_partial_return_SA_en>.
>
> Here’s how your refund works:
>
> Item
>
> Description
>
> Total Price
>
> <https://www.maxfashion.com/sa/en/p/163041781?utm_source=hybris&utm_medium=email&utm_campaign=full_partial_return_SA_en>
> *MAX*
> Textured Dress with Cap Sleeves and Mesh Detail
> Color: Yellow
> Size: 5-6 yrs
> Quantity: 1 SAR 25.98
>
> <https://www.maxfashion.com/sa/en/p/163130304?utm_source=hybris&utm_medium=email&utm_campaign=full_partial_return_SA_en>
> *MAX*
> Lace Detail Dress with Extended Sleeves and Tie-Ups
> Color: Cream
> Size: 5-6 yrs
> Quantity: 1 SAR 25.98
>
> <https://www.maxfashion.com/sa/en/p/163814941?utm_source=hybris&utm_medium=email&utm_campaign=full_partial_return_SA_en>
> *MAX*
> Solid Collared Coat with Long Sleeves and Button Closure
> Color: Red
> Size: 7-8 yrs
> Quantity: 1 SAR 94.48
>
> Total *SAR 146.44*
> Total Refund Amount *SAR 146.44*
> Items that are cancelled or refunded are not eligible for Shukrans.
> Your refund:
> *SAR 2.61* will be refunded to My Credit.
> Refunds for any Shukrans, Gift Cards or Return Vouchers you've spent will
> also be credited to your My Credit balance.
> To learn more about how My Credit works, take a look at our Help Centre.
> <https://sa.help.maxfashion.com/hc/en-us/sections/115000726414-Returns-Policy>
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3449465