Subject: New Reply Received - Return Request Complaint
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 19 Nov 2021 09:11:36 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Return Request Complaint  Ticket comment <div dir="auto">Ok<div dir="auto">If that's the case then we are raising this issue to the upper management to check what can be done.</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 19 Nov 2021, 12:01 Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Mythili,<br><br>Thank you for contacting us.<br><br>We sincerely apologies for the inconvenience caused to you.<br><br>We would like to inform you that for the payment method which you have used in this order the refund always goes to your my credit wallet and once the refund has been processed that we are unable to change the payment method.<br><br>As per our policy: we are unable to do bank transfer and my credits are nontransferrable<br><br>Feel free to get in touch if you need further assistance.<br><br>Your friends,<br>The Support Team</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3267306