Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 18 Nov 2021 15:19:30 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Reminder</div>
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<div>On Wed, 17 Nov 2021 at 6:02 PM MOHAMMED SAFEER &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div class="gmail_default" style='font-family:"comic sans ms",sans-serif'><span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;color:rgb(34,34,34)'><br></span></div>
<div class="gmail_default" style='font-family:"comic sans ms",sans-serif'><span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;color:rgb(34,34,34)'>Hai Sir</span></div>
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<span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;color:rgb(34,34,34)'>Please be informed that I need to return only one item as </span><span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;color:rgb(34,34,34)'>KangaROOS Boys' Panelled Walking Shoes with Hook and Loop . Please make a return request for that product only.</span>
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<span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;color:rgb(34,34,34)'>Thank you for your usual cooperation and support</span><br>
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<div class="gmail_default" style='font-family:"comic sans ms",sans-serif;font-size:large;color:rgb(102,0,0)'><span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;color:rgb(34,34,34)'>Really appreciating your prompt response</span></div>
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<div class="gmail_default"><font style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(0,0,0)'><span style='font-size:14px;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Thanks &amp; Best Regards</span></font></div>
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<div class="gmail_default"><font style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(0,0,0)'><span style='font-size:14px;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Mohammed Safeer</span></font></div>
<div class="gmail_default"><font style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(0,0,0)'><span style='font-size:14px;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br></span></font></div>
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<div class="gmail_default" style='font-family:"comic sans ms",sans-serif;font-size:large;color:rgb(102,0,0)'><span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;color:rgb(34,34,34)'><br></span></div>
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<div dir="ltr" class="gmail_attr">On Wed, Nov 17, 2021 at 5:05 PM Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Mohammed,</div>
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<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br></div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We sincerely apologize for the delay in the collection of your return request, we have created a new return request at this time to avoid further delays for the same items (Kappa Textured Floaters with Hook and Loop Closure and  KangaROOS Boys' Panelled Walking Shoes with Hook and Loop ), You must have received an email notification from us containing a link. We request you to please click on that link and fill in your address and contact details.<br><br>Once you have done that please simply reply to this email and let us know along with your full address and contact number so that we can arrange the collection for you on priority.</div>
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<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We are looking forward to hearing from you soon. Thank you for your help!</div>
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<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Your Friends,</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3371333