Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 18 Nov 2021 11:16:16 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Returns  Ticket comment <div style="direction: rtl">السلام عليكم </div>
<div style="direction: rtl">كيف ردها يدوياً ؟</div>
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<div dir="rtl">‫أُرسلت من الـ iPhone‬</div>
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<blockquote>‫في 16‏/11‏/2021 الساعة 8:15 ص، كتب/كتبت ‏Max ‏&lt;[email-masked]&gt;:‬<br>
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 مرحبا بسمه ,</div>
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شكرا لك على التواصل معنا.</div>
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نعتذر من حضرتك عن الإزعاج الذي قمت بمواجهته.</div>
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 بخصوص الطلب: 6362308606 يرجى الملاحظة أن عملية إرجاع المبلغ (112.50 ر.س) تمت معالجتها بنجاح من جانبنا ولكن بسبب بعض القضايا التقنية مع شريك عمليات الدفع ، تم رفض عملية الإرجاع..</div>
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كن مطمئنًا ، فقد قام فريقنا بشكل مسبق بالتواصل مع شريك عمليات الدفع وإعلامهم بأن يتم رد الأموال المرفوض يدويًا من جانبه. قد تستغرق معالجة رد الأموال 14-28 يوم.</div>
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لا تتردد بالتواصل معنا للحصول على المساعدة</div>
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أصدقائك</div>
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فريق الدعم</div>
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  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3374405