Subject: New Reply Received - Re: استلمنا طلبك للإرجاع.
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 17 Nov 2021 07:53:42 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Re: استلمنا طلبك للإرجاع.   Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/_rptpQw-r03y8_8lopLz7A~~/AALN9wA~/RgRjdeiCPVcDc3BjQgphjQK1lGGYf34SUhZzdXBwb3J0QG1heGZhc2hpb24uY29tWAQAAAAB" alt=""></div>
Dear Team,  <br>
<br>
Kindly note we updated the customer's number and we will proceed with the collection at the earliest convenience. <br>
<br>
Best regards, 
<div><span class="labelnormal"><span class="labelname_sf">Sajeda Alghneimin </span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641" rel="noreferrer">www.shipa.com</a> </span></div>

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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>17/11/2021 9:14 AM GMT+03:00<br>
<strong>To: </strong>[email-masked]; [email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#3374420] - Re: استلمنا طلبك للإرجاع.<br>
 
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<div dir="ltr">Hi Team,<br>
<br>
Thanks for your response<br>
<br>
Order ID: 6361611767<br>
Order Date: Oct 25, 2021<br>
Tracking ID: <strong>SD004153992</strong><br>
customer contact number: 966562352922<br>
Customer address: The city of Muzahimiyah, neighborhood grants, Street Abu Bakr Street.<br>
<br>
We created a new return request so kindly arrange the collection as mentioned information.<br>
<br>
Regards,<br>
Samer.</div>
</div>

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<blockquote class="freshdesk_quote">تشغيل الأربعاء, 17 نوفمبر في 7:06 ص <span class="separator">, Max &lt;[email-masked]&gt; كتب: </span>

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<div dir="ltr"><span class="separator">Hi Team,</span></div>

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<div dir="ltr"><span class="separator">Thanks for your response</span></div>

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<div dir="ltr"><span class="separator">Order ID: 6361611767<br>
Order Date: Oct 25, 2021<br>
Tracking ID: SD003390482<br>
customer contact number: 966562352922</span></div>

<div dir="ltr"><span class="separator">Customer address: The city of Muzahimiyah, neighborhood grants, Street Abu Bakr Street.</span></div>

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<div dir="ltr"><span class="separator"><strong>Kindly give it another attempt so we can fix the issue where the customer is complaining about it.</strong></span></div>

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<div dir="ltr"><span class="separator">Regards,<br>
Samer.</span></div>
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<span class="separator">تشغيل الثلاثاء, 16 نوفمبر في 3:34 م <span class="separator">, Max &lt;[email-masked]&gt; كتب: </span></span>

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<div dir="ltr"><span class="separator"><span class="separator">Hi Team,<br>
<br>
Problem Statement: Late Collection<br>
Order ID: 6361611767<br>
Order Date: Oct 25, 2021<br>
Tracking ID: SD003390482<br>
customer contact number: 966562352922<br>
Assistance Required: Need Urgent Collection<br>
Issue Description: The return request was created on<strong> 28/10/2021</strong> and till now the item has not been collected from the customer so kindly arrange the collection on priority basis.<br>
<br>
Regards,<br>
Samer.</span></span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3374420