Subject: New Reply Received - Shukran
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 17 Nov 2021 06:23:52 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Shukran  Ticket comment <div dir="auto">Am in Saudi Arabia and member card in ksa and also my husband  but by mistake the amount he charged in aed .it is 975 aed not 2 dirhams  so can you find for me any solution  so I can use it in ksa .I can't go to uae just to use shukran. Please help</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, 17 Nov 2021, 06:55 Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Nora,<br><br>Thank you for shopping with us.<br><br>We sincerely apologies for the inconvenience caused to you.</div>
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<div dir="ltr">We would like to inform you that at the moment, Shukrans can be earned and spent only in the country where your membership card was issued.</div>
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<div dir="ltr">To get more information about Shukrans you can visit :</div>
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<a href="https://helpsa.centrepointstores.com/en/support/solutions/folders/44001185921#" rel="noreferrer" target="_blank">https://helpsa.centrepointstores.com/en/support/solutions/folders/44001185921#</a><br><br>
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<div dir="ltr"><div dir="ltr">We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.<br><br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3365043