Subject: New Reply Received - Re: استلمنا طلبك للإرجاع.
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 16 Nov 2021 13:23:56 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Re: استلمنا طلبك للإرجاع.   Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/WJjDF_ksSZvLxQpbfQbnLQ~~/AALN9wA~/RgRjdORmPVcDc3BjQgphk-awk2FA-UbVUhZzdXBwb3J0QG1heGZhc2hpb24uY29tWAQAAAAB" alt=""></div>
<div>Dear Team,  </div>

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<div dir="ltr"><b id="docs-internal-guid-04e7f415-7fff-e86e-c6f2-d14218a668bd">We attempted to pick up the shipment from the customer. Unfortunately, they were unavailable to handover the shipment. Please advise further instructions.</b></div>

<div>Best regards, <br>
<br>
<span class="labelnormal"><span class="labelname_sf">Sajeda Alghneimin </span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641" rel="noreferrer">www.shipa.com</a> </span>
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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>16/11/2021 2:34 PM GMT+03:00<br>
<strong>To: </strong>[email-masked]; [email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#3374420] - Re: استلمنا طلبك للإرجاع.<br>
 
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<div dir="ltr">Hi Team,<br>
<br>
Problem Statement: Late Collection<br>
Order ID: 6361611767<br>
Order Date: Oct 25, 2021<br>
Tracking ID: SD003390482<br>
customer contact number: 966562352922<br>
Assistance Required: Need Urgent Collection<br>
Issue Description: The return request was created on<strong> 28/10/2021</strong> and till now the item has not been collected from the customer so kindly arrange the collection on priority basis.<br>
<br>
Regards,<br>
Samer.</div>
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<img width="1" height="1" alt="" src="http://click.netsuite.com/q/g6OfQDNXRBTlPZofVg55XA~~/AALN9wA~/RgRjdORmPlcDc3BjQgphk-awk2FA-UbVUhZzdXBwb3J0QG1heGZhc2hpb24uY29tWAQAAAAB">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3374420