Subject: Email was not delivered to [email-masked]
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 12 Nov 2021 10:49:48 +0000

Hi Samer Salmeh,  
  The following message composed by you on ticket 3316732 failed to reach the recipient [email-masked]. 
  Reason: "Message dropped - Invalid or problematic address.  "
  Message content:  Hi Team,  Urgent Reminder   Problem Statement: Late C&C  Order Date:  Oct 25, 2021 Order ID:   6361608312 Store code: Centrepoint21132 Tracking Id: 636160831223999991  Assistance Required: Need Urgent pickup  Issue Description: The customer placed an order on # Oct 25, 2021 and till now she has not received the order. As per the hybris the order status is READY_TO_SHIPPED.   Kindly check and update if the order is physically available at the store, kindly contact the customer on #0545915094  and hand over the order.  Please assist in closing this case on priority. The order has already missed the delivery time frame.  Thank you for your help!   Regards,   Samer