Subject: New Reply Received - Re: استلمنا طلبك للإرجاع.
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 11 Nov 2021 08:22:43 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Re: استلمنا طلبك للإرجاع.  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/DcdAAeOJBbl6cczmcvj56w~~/AALN9wA~/RgRjbgZNPVcDc3BjQgphjM3SjGEDIfIuUhZzdXBwb3J0QG1heGZhc2hpb24uY29tWAQAAAAB" alt=""></div>
Dear All,<br>
<br>
The pickup order has been cancelled. Therefore, the collection never happened. <br>
<br>
Kind regards,
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Amro Hmidat</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>11/11/2021 10:37 AM GMT+03:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#3256074] - Re: استلمنا طلبك للإرجاع.<br>
 
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<div dir="ltr">Hi Team.<br>
<br>
Problem Statement: Order not delivered (RTO)<br>
Order Date:  Aug 6, 2021<br>
Order ID: 6336646264<br>
Tracking ID: SD002696975<br>
RMA: 1001245495 status: pick up completed<br>
<br>
Issue Description: The items collected from the customer from Aug 14 and till now not RTO.<br>
RMA status is pick up completed kindly check and do the needful.<br>
<br>
Regards,<br>
Samer.</div>
</div>
</div>
<br>
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<img width="1" height="1" alt="" src="http://click.netsuite.com/q/ULholKHAz_kiR510Mgjrhg~~/AALN9wA~/RgRjbgZNPlcDc3BjQgphjM3SjGEDIfIuUhZzdXBwb3J0QG1heGZhc2hpb24uY29tWAQAAAAB">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3256074