Subject: Re: My Credits Removal/Voucher request [email-masked]/6360993278
From: Apoorv Joshi <[email-masked]>
To: Mohammed Athar <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Samer Salmeh <[email-masked]>, Manish Kumar <[email-masked]>, Nikhil Bishnoi <[email-masked]>, escalations dxbteam <[email-masked]>, Akshay Berry <[email-masked]>
Date: Wed, 10 Nov 2021 19:56:26 -0700 (MST)

Dear Athar, 

Kindly look into the below and approve to cancel My Credits and initiate a voucher to the customer instead, 

Thank you for your help! 

Regards, 
Apoorv 

From: "Samer Salmeh" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, November 10, 2021 1:25:22 PM 
Subject: My Credits Removal/Voucher request [email-masked]/6360993278 

Hi Team, 

Email ID: [email-masked] 
Last order: 6360993278 

Amount: 126.4774 SAR 

Ticket ID:3288792 

The customer has returned some items and has received a refund amount of 126.4774 SAR to his My Credit. The customer is requesting to receive this amount as Voucher as he's not able to use my credit balance. 

Kindly assist to approve the removal of My Credits here and create a voucher for the customer. 

Regards, 
Samer