Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 31 Aug 2021 07:34:59 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Returns  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/_oIFHL9AWNv3P5uC6x3X2g~~/AALN9wA~/RgRjDw8dPVcDc3BjQgphLZ3bLWEUZdq3UhZzdXBwb3J0QG1heGZhc2hpb24uY29tWAQAAAAB" alt=""></div>
Dear Team,  <br>
<br>
<br>
To allow us to assist you further, kindly provide us with the customer's compete address. <br>
<br>
<br>
Best regards,
<div><span class="labelnormal"><span class="labelname_sf">Sajeda Alghneimin </span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641" rel="noreferrer">www.shipa.com</a> </span></div>

<hr>
<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>31/8/2021 6:30 AM GMT+03:00<br>
<strong>To: </strong>[email-masked]<br>
<strong>Cc: </strong>[email-masked]; [email-masked]<br>
<strong>Subject: </strong>Fwd: [#3007117] - Returns<br>
 
</div>
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div dir="ltr">
<div dir="ltr">reminder</div>
</div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">On Sun, 29 Aug at 5:41 PM <span class="separator">, Max &lt;[email-masked]&gt; wrote: </span>

<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div dir="ltr">
<div dir="ltr"><span class="separator">Hi Team,<br>
<br>
Problem Statement:Late Collection<br>
Order Date : Aug 6, 2021<br>
Order ID: 6336611854<br>
Tracking ID: SD002698058<br>
Reference ID: 1001246066<br>
Assistance Required: Need Urgent Collection<br>
Issue Description: The return request was created on 8/10/21 and till now the item has not collected from the customer so kindly arrange the collection on priority basis.<br>
<br>
Regards,<br>
Hamza</span></div>
</div>

<div> </div>
</div>
<span class="separator"> </span>
</blockquote>
</div>
</div>
<br>
</div>

<img width="1" height="1" alt="" src="http://click.netsuite.com/q/Nh8j8UEkx24jTMJgVsfVJA~~/AALN9wA~/RgRjDw8dPlcDc3BjQgphLZ3bLWEUZdq3UhZzdXBwb3J0QG1heGZhc2hpb24uY29tWAQAAAAB">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3007117