Subject: New Reply Received - Returns
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Sat, 28 Aug 2021 05:24:44 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Returns  Ticket comment <div>
<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI1MjQ0NjI3NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.s7rUMaUQGlOJSsDKUYv4z-btnIVKuNQs9IOGP7QWIsM" style="max-width: 100%"></div>
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<div dir="auto">Please come pick up as soon as possible!</div>
<div dir="auto">i've been calling every day! sending emails! its been more 3 weeks!! i had it! </div>
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<div dir="auto">It's not picked up within the next two days I will make an official complaint through the ministry! </div>
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<div dir="auto">It's unbelievable I need my money back I need to be picked up as soon as possible!</div>
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<div dir="auto">Best Regards,</div>
<div dir="auto">Dr. Noor Alawadhi</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 27 Aug 2021 at 12:43 PM Homecentre &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Noor,</div>
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<div dir="ltr">Thank you for contacting us and we apologize for the inconvenience caused to you.<br><br>We’re really sorry if we’ve taken longer than usual to get back to you.</div>
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<div dir="ltr">We would request you to please share the images of the box describing the wrong size of the bed. Also, as per the relevant team they have mentioned that they have fixed the bed. We would request you to please share the images of the issue that was fixed by them.</div>
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<div dir="ltr">We look forward to hearing from you.<br><br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2981993