Subject: New Reply Received - Re: Your refund is on its way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 08 Aug 2021 05:32:59 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Re: Your refund is on its way  Ticket comment <div dir="auto">Where is my refund?<div dir="auto">Are you cheating me?</div>
<div dir="auto">Now two month..</div>
<div dir="auto">Why </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, Jul 5, 2021, 1:48 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi faizal,</div>
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<div dir="ltr">Thank you for reaching out to us.<br><br>We apologize for the inconvenience that has happened.<br>
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<div dir="ltr">Rest assured our team has already advised the payment vendor to manually process the rejected refund from their side. The refund processing takes approximately 3 weeks from the date 12/06/2021.<br><br>Please check the bank statement once the mentioned period is over to make sure that the refund has been credited.<br><br>Feel free to reach out to us for any further assistance.<br><br>Your Friends<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2771513