Subject: Re: [#2887880] - Re: Your return request has been cancelled
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 03 Aug 2021 18:43:04 +0000

Hi Samer Salmeh,      Hi,     Please note that old request was deleted from system and create the new one.. We are going to received against the NEW request on 04/08/2021.     Thanks and Regards  Suvodip   
                           
                            On
                            Wed, 21 Jul at  7:08 AM
                            ,  Samer Salmeh <[email-masked]>  wrote:
                               
 Hi Team,  Problem Statement: Refund Not Processed Order Date : Jul 10, 2021 Order ID: &nbsp;7477540594 Return Tracking ID: RP0716210003974 
 RMA:1001173945 &nbsp;status: Cancelled Assistance Required: Process the refund as soon as possible.  Issue Description: The customer raised a return request for one item and as per customer she/he handed over the item to the courier team and the customer was provided with the photo from the courier confirm the pick up but according to the hybris &nbsp;RMA status is cancaled and the refund has been not processed yet, So we request you to check under RMA 1001173945 &nbsp;and kindly process the refund as soon as possible.  Regards, Samer