Subject: Re: [#2887936] - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 29 Jul 2021 07:49:35 +0000

Hi Samer Salmeh,     Hi,     Please note mention order was already in WH and initiate customer refund also. Please ref. the screen sort.   &nbsp;  RETURN_ORDER  SALES_ORDER_NO  AWB_NO  ITEM_ID  CONCEPT_NAME  RETURN_QTY  RECEIVED_QTY  1001123417  7473484479  46600845211  162547081  Shoemart  1  1  &nbsp;  Thanks and Regards  Suvodip   
                           
                            On
                            Wed, 21 Jul at  8:43 AM
                            ,  Samer Salmeh <[email-masked]>  wrote:
                             
 Hi Team,  Problem Statement: Refund Not Processed Order Date : Jun 26, 2021 Order ID: &nbsp;7473484479 Return Tracking ID: 46600845211 
 RMA: 1001123417 Assistance Required: Process the refund as soon as possible.  Issue Description: The customer raised a return request for one item and as per customer she/he handed over the item to the courier team and we have checked with the tracking number that the items have been delivered to the warehouse on 08/07/2021 but according to the hybris the refund has been not processed yet, So we request you to check under RMA 1001123417 and kindly process the refund as soon as possible.  Regards, Samer