Subject: New Reply Received - Re: Your products are on the way
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Tue, 27 Jul 2021 07:51:25 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)">
Dear Sir/Madam,</div>
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I confirm the receipt of the article in good condition yesterday evening.</div>
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Thanks to you &amp; the entire team for all the assistance rendered.</div>
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Just wanted to give a suggestion from my experience with the courier with my previous experiences with Amazon(in India),Ace Hardware(in Kuwait),Xcite(in Kuwait) &amp; American Eagle(Kuwait)--- Change your courier if you want to do online business.</div>
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Agreed the initial error had been from my end with the contact mobile number but it should not have taken so much time for the delivery to be effected after the change in the mobile number.</div>
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Being in the customer service industry myself i can vouch for the fact that delivery/after sales service counts.</div>
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I leave it to you and your senior management how to take my unwanted advice, but the truth remains that things need to be hauled up.</div>
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Best Wishes<br>
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<font color="#BD1398"><span style="font-size:21px">Debashishd</span></font><font color="#BD1398"><br>
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<font style="font-family:Calibri,Arial,Helvetica,sans-serif; font-size:16px" color="#BD1398"><b><u>EXCELLENCE </u></b></font><font color="#bd1398"><b><u>GUARANTEED</u></b></font>
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<div>From: Homecentre &lt;[email-masked]&gt;<br>
<b>Sent:</b> Tuesday, July 27, 2021 8:59 AM<br>
<b>To:</b> DEBASHISH DALBEHERA &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2862328] - Re: Your products are on the way
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<div dir="ltr">Hi Debashish,</div>
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<div dir="ltr">Thank you for contacting us.<br>
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We apologize for the inconvenience you have faced.<br>
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<div dir="ltr">We would like to inform you that after checking the order details we can see that your order with ID 8277650106, has been successfully delivered to you on 26/07/2021.</div>
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<div>Feel free to contact us for further assistance.</div>
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<div>Your friends,</div>
<div dir="ltr">The support team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2862328