Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 26 Jul 2021 02:02:36 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Returns  Ticket comment <div>
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Hello.. its been almost 3 weeks and i still haven't recieved my refund !!!???</div>
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Get <a href="https://aka.ms/o0ukef" rel="noreferrer">Outlook for iOS</a>
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<div>From: Max &lt;[email-masked]&gt;<br>
<b>Sent:</b> Wednesday, July 14, 2021 9:12:21 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2828358] - Returns
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<div dir="ltr">Hi Beer,<br>
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Thank you for reaching out to us.<br>
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We apologize for the inconvenience that has happened.<br>
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Regarding the order 6318211160​, We offer our deepest apologies for the experience you had, and we would like to let you know that this is not the experience we would like our customers to have with us and that we strive to develop our services in order to
 have the best shopping experience with us next time.<br>
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Rest assured our team has already advised the payment vendor to manually process the rejected refund from their side.<strong> The refund processing takes approximately 3 weeks.</strong><br>
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<strong>Please check the bank statement once the mentioned period is over to make sure that the refund has been credited.</strong><br>
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Feel free to reach out to us for any further assistance.<br>
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Your Friends,<br>
The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2828358