Subject: New Reply Received - Order no 8279114085
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Sun, 25 Jul 2021 19:57:43 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Order no 8279114085  Ticket comment <div dir="auto">
<div>Dear Support Team,</div>
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<div dir="auto">Recently,  I bought a king size bed frame and mattress from home centre. But not comfortable with the product because there are two long central support beams for bed frame, which makes cleaning underneath the bed frame impossible. Do you have any options to change the underneath beams with legs ? Am ready to bear cost for same. Your support is highly appreciated. </div>
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<div dir="auto">Regards </div>
<div dir="auto">Geevarghese Thomas </div>
<div dir="auto">99614719</div>
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<div>On Wed, 21 Jul 2021, 09:12 Homecentre, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr"><div dir="ltr">Hi ​Geevarghese,<br><br>
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<div dir="ltr">Thank you for shopping with us.</div>
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<div dir="ltr">We would like to inform you that the scheduled date for delivery of your products is on Jul 25, 2021.<br><br>Please note that this type of product takes a longer time to deliver than normal products, due to the need for a specialized shipping team, and to ensure that it reaches you with excellent quality.</div>
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<div dir="ltr">Feel free to get in touch with us for further assistance.<br><br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2887991