Subject: New Reply Received - Refund Pending Order #6321505401
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 22 Jul 2021 06:56:04 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Refund Pending Order #6321505401  Ticket comment <div dir="auto">Latest status? <div><br></div>
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<br><br>Regards:<div>Muhammad Irfan Khan</div>
<div>+966-54-2921349</div>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>Date: Sun, Jul 18, 2021, 2:39 PM<br>To: [email-masked]<br>Subject: Re: [#2803608] - Refund Pending Order #6321505401<br>
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<blockquote><div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
	<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Muhammad,<br><br>Thank you for reaching out to us.<br><br>We apologize for the inconvenience that has happened.<br><br>Regarding the order: 6321505401 Please note that the refund has been processed successfully from our side for the amount (SAR371) on 29/06/2021, however, due to some concerns with the payment vendor, the refund has been rejected.<br><br>Rest assured our team has already advised the payment vendor to manually process the rejected refund from their side. <strong>The refund processing takes approximately 4 days.</strong><br><br><strong>Please check the bank statement once the mentioned period is over to make sure that the refund has been credited.</strong><br><br>Feel free to reach out to us for any further assistance.<br><br>Your Friends,<br>The Support Team.</div></div></div>

	

<span style="font-size:0px;font-family:'fdtktid';min-height:0px;height:0px;opacity:0;max-height:0px;line-height:0px;color:#ffffff">2803608:1125156</span>

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2803608