Subject: New Reply Received - Re: Your return request has been cancelled
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 20 Jul 2021 20:07:54 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Re: Your return request has been cancelled  Ticket comment <div dir="ltr" style="direction: ltr">Hi <img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI0MDgzMjkxOSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.kn-QBSd3gTym5szDjsFbeWNyxq7g_Vz5IQzxSQyEb6c">
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<div dir="ltr" style="direction: ltr">Your staff member did not give me any receipt when he take the return item even when I asked him about the receipt, but I have taken a photo for the information he got about my order as attached </div>
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<div dir="ltr" style="direction: ltr">Fayza</div>
<div dir="ltr" style="direction: ltr">39080073</div>
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<div>On 20-Jul-2021, at 8:00 AM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr"><div dir="ltr">Hi Fayza,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologize for the delay in processing your refund however, for order 7477540594 we request you to please share with us the tracking number or the return slip which the courier may have handed over to you at the time of collecting the items from you so that we can further investigate this and help you receive your refund ASAP.<br><br>We are looking forward to hearing from you soon. Thank you for your help!<br><br>Your Friends,<br>The Support Team.<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2885745