Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 19 Jul 2021 19:02:29 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="ltr">The address is correct. <br><div>
<span style='color:rgb(113,120,127);font-family:Lato,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:15px'>8313 Sulaiman Ibn Al Muhlab, &amp;#39;Irqah, Building No. 8336, Masjid Al Hilal,</span><br style='box-sizing:border-box;color:rgb(113,120,127);font-family:Lato,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:15px'><span style='color:rgb(113,120,127);font-family:Lato,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:15px'>Riyadh,</span><br style='box-sizing:border-box;color:rgb(113,120,127);font-family:Lato,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:15px'><span style='color:rgb(113,120,127);font-family:Lato,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:15px'>Irqah - Saudi Arabia</span><br style='box-sizing:border-box;color:rgb(113,120,127);font-family:Lato,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:15px'><span style='color:rgb(113,120,127);font-family:Lato,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:15px'>Mobile Number: </span><span class="gmail-has-countryCode" style='box-sizing:border-box;color:rgb(113,120,127);font-family:Lato,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:15px'>+966 598563599</span><br>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, Jul 19, 2021 at 2:14 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr"><div dir="ltr">Hi Zafar ,<br><br>Thank you for getting in touch with us.<br><br>We are truly sorry to hear that our courier team failed to pick up the items from you. This is surely not the experience we want our customers to have when they shop with us. Our return and refunds are always meant to be a hassle-free process. <br><br>We can understand your frustration here. Please be assured as we have now escalated this issue with our courier team and they will arrange a pickup for your items. <br><br>Please provide us with the contact number and the full address (house number - street name - district - city) to be updated to collect the returned items order No. 6328001894.<br><br>Thank you for your cooperation with us.<br><br>Do not hesitate to contact us.<br><br>Your friends ,<br>Support Team.</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2882917