Subject: New Reply Received - Regarding return request . Order no -9675727457
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 19 Jul 2021 10:26:06 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Regarding return request . Order no -9675727457  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/IXzOwupckq4c9JakHROzqA~~/AALN9wA~/RgRi1oa6PVcDc3BjQgpg7jpT9WDyv5sVUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~"></div>
<strong>Dear Samer, </strong><br>
<br>
<br>

<div dir="ltr"><b id="docs-internal-guid-94f4b6e8-7fff-819a-3088-c566290dbd0c">We attempted to pick up the shipment from the customer. Unfortunately, they were unavailable to handover the shipment. Please advise further instructions.</b></div>

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<br>
<strong>Best regards, </strong><br>
<br>
<span class="labelnormal"><span class="labelname_sf">Sajeda Alghneimin </span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>19/7/2021 2:02 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#2874547] - Regarding return request . Order no -9675727457<br>
 
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<div dir="ltr">
<div dir="ltr">Hi Team,<br>
<br>
Problem Statement: Late Collection<br>
Order ID: 9675727457<br>
Order Date: 03/07/2021<br>
Tracking ID: SD002456451<br>
Customer address: <strong>Muhsin building, near lulu al Madina foodstuff, Mamiya 2, Ajman.</strong>
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<a href="https://maps.google.com/?q=25.383413,55.447701" rel="noreferrer">https://maps.google.com/?q=25.383413,55.447701</a><br>
customer contact number: <strong>050 4991623</strong><br>
Assistance Required: Need Urgent Collection<br>
Issue Description: The return request was created on 07/07/2021 and till now the item has not collected from the customer so kindly arrange the collection on priority basis.<br>
<br>
Regards,<br>
Samer.</div>
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<br>
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<img width="1" height="1" alt="" src="http://click.netsuite.com/q/XlgfLYYP5QaBvkfEosfvXg~~/AALN9wA~/RgRi1oa6PlcDc3BjQgpg7jpT9WDyv5sVUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2874547