Subject: New Reply Received - Delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 19 Jul 2021 06:09:01 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Delivery  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/7EpGip0niT7aIpQ3xctoQA~~/AALN9wA~/RgRi1kp3PVcDc3BjQgpg7vcW9WDuUiUzUhZzdXBwb3J0QG1heGZhc2hpb24uY29tWAQAAAAB"></div>
Dear Faraz, <br>
 
<div>Kindly note the customer's address is in a remote area, we will do our best to arrange the delivery at the earliest convenience. <br>
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Best regards, <br>
<br>
<span class="labelnormal"><span class="labelname_sf">Sajeda Alghneimin </span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641" rel="noreferrer">www.shipa.com</a> </span>
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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>18/7/2021 7:12 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>RE: [#2845709] - Delivery<br>
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<div class="MsoNormal">Hi <a href="mailto:[email-masked]" id="OWAAMAAC54952B6324B00877D00D4494B2C0D" rel="noreferrer"> <span style="font-family:'calibri' , sans-serif;text-decoration:none">@[email-masked]</span></a>,</div>

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<div class="MsoNormal">Reminder.</div>

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<div class="MsoNormal">Regards,</div>

<div class="MsoNormal">Faraz Lohani</div>

<div class="MsoNormal">Escalation Desk – Web Team</div>

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<b>From:</b> Max &lt;[email-masked]&gt;<br>
<b>Sent:</b> Sunday, July 18, 2021 9:04 AM<br>
<b>To:</b> [email-masked]; [email-masked]<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#2845709] - Delivery</div>
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<div><b><i><span style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b></div>

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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">Hi Team,<br>
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<strong><span style="font-family:'-apple-system'">Urgent Reminder, any update?</span></strong><br>
<br>
Problem Statement: Late Delivery <br>
Order Date: 06/07/2021<br>
Order ID: 6326895166<br>
Tracking ID: SD002452249<br>
Contact No: +966502825237<br>
Assistance Required: Need Urgent Delivery<br>
<br>
Issue Description: The order was shipped from our side on 07/07/2021 but till now the order has not been delivered to the customer so we request you to arrange delivery on priority basis.<br>
<br>
Regards,<br>
Samer.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">On Thu, 15 Jul at 9:03 AM <span class="separator">, Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote: </span></span></div>

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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">Hi Team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'"> </span></div>
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<strong><span style="font-size:10.5pt;font-family:'-apple-system'">Urgent Reminder</span></strong><br>
<br>
<span style="font-size:10.5pt;font-family:'-apple-system'">Problem Statement: Late Delivery <br>
Order Date : Jul 6, 2021<br>
Order ID: 6326895166<br>
Tracking ID: SD002452249<br>
Contact No: +966502825237<br>
Assistance Required: Need Urgent Delivery<br>
<br>
Issue Description: The order was shipped from our side on 7/7/21 but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis.<br>
<br>
Regards,<br>
Samer</span><br>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">On Wed, 14 Jul at 9:36 AM <span class="separator">, Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote: </span></span></div>

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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">Please take a look at ticket <a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkgroupservice.freshdesk.com%2Fhelpdesk%2Ftickets%2F2845709&amp;data=04%7C01%7CFaraz.Lohani%40landmarkgroup.com%7C3e69f67269d24b11f18108d949a98061%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637621814617578248%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=mkKQ1DC75F8Nn%2B%2FEp9lqsVoEVaScmwwxoyKYiAt6%2F30%3D&amp;reserved=0" rel="noreferrer"> #2845709</a> raised by Mmaaa.xxii99 (<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>).</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">Hi Team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'"> </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">Problem Statement: Late Delivery <br>
Order Date : Jul 6, 2021<br>
Order ID: 6326895166<br>
Tracking ID: SD002452249</span></div>
</div>

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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">Contact No: +966502825237<br>
Assistance Required: Need Urgent Delivery<br>
<br>
Issue Description: The order was shipped from our side on 7/7/21 but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis.<br>
<br>
Regards,<br>
Bahashwan.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">On Mon, 12 Jul at 1:17 AM <span class="separator">, Mmaaa.xxii99 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote: </span></span></div>

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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">طلبت من اسبوع ولم تصلني الطلبيه</span></div>
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<span style="font-size:1pt;font-family:'fdtktid';color:white">2845709:1125156</span><span style="font-size:10.5pt;font-family:'-apple-system'"> </span>
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