Subject: RE: bank transfer: Order No: 7473468258
From: Jessie Caparas <[email-masked]>
To: Manish Kumar <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Samer Salmeh <[email-masked]>, Elharith Elsiddig <[email-masked]>
Date: Sun, 18 Jul 2021 17:39:10 +0000

@Manish Kumar<mailto:[email-masked]>

Go ahead.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Manish Kumar <[email-masked]>
Sent: Sunday, July 18, 2021 11:38 AM
To: Escalations Dxbteam <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Samer Salmeh <[email-masked]>; Elharith Elsiddig <[email-masked]>
Subject: bank transfer: Order No: 7473468258

External email sender, please take precaution.
Hi Team,

Order No: 7473468258
Amount: 5 BHD

The original mode of payment is Benefit but the refund was processed to My Credits. Now, the customer is asking to a refund to the original mode of payment/bank account.

Assistance required: We request you to provide approval in order to delete the balance from the customer account then process the refund to his benefit account

Regards,
Manish
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