Subject: bank transfer: Order No: 7473468258
From: Manish Kumar <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Samer Salmeh <[email-masked]>, Elharith Elsiddig <[email-masked]>
Date: Sun, 18 Jul 2021 00:38:18 -0700 (MST)

Hi Team, 

Order No: 7473468258 
Amount: 5 BHD 

The original mode of payment is Benefit but the refund was processed to My Credits. Now, the customer is asking to a refund to the original mode of payment/bank account. 

Assistance required: We request you to provide approval in order to delete the balance from the customer account then process the refund to his benefit account 

Regards, 
Manish