Subject: New Reply Received - Faced problem with credit balance
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 15 Jul 2021 22:01:38 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Faced problem with credit balance  Ticket comment <div dir="auto">Thanks for your response</div>
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<div>On Thu, 15 Jul 2021, 9:26 am Centrepoint, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">​Hi JASU,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologize for any inconvenience caused, </div>
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<div dir="ltr">We would like to inform you that after checking and investigating your account information through your registered email:  <a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>: we can't see any refund in your account.</div>
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<div dir="ltr"><strong dir="ltr">Kindly provide us with the order number that you got the refund through it, and will check this issue ASAP.</strong></div>
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<br>Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team<br>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043239598755'>Screenshot_20210707-010050_Messages.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2822946