Subject: New Reply Received - Product information
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 14 Jul 2021 15:21:24 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Product information  Ticket comment <div dir="auto">I order another items the driver he didnt give he tell me i pay 4kd where my items before you tell me i order another items to exchange my item before i will tell to my madam now why they take my order and didnt return my order before</div>
<br><div class="gmail_quote"><div dir="ltr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 12 Jul 2021, 08:34 Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Cristy,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br> <br>We sincerely apologize for any inconvenience caused to you, this is surely not the experience we want our customers to have when they shop with us. <br><br>Unfortunately, the product cannot be exchanged. The amount will be returned to your account as soon as possible, and you can re-order again and we will deliver the item as soon as possible.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.<br><br>Your Friends,<br>The Support Team.<br>
</div>
</div></div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2834532