Subject: New Reply Received - RE: Your products are on the way
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 13 Jul 2021 22:33:15 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  RE: Your products are on the way  Ticket comment <div dir="auto">Dear all ,</div>
<div dir="auto">Pleaee help me to use my credit im trying many time to singin and do shopping its not working i call twice the customer service??!!! i do changes many time to the passwords  but still i cant reach ?!!!!</div>
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<div dir="auto">Please please help me and make easy for me  i dont want ti wast ur time and wasting dor Bd11. I really feed up. </div>
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<div dir="auto">I do know whts the problem with signing to the account on the web and the application  please help me to finish this issue  please.....</div>
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<div id="composer_signature" dir="auto"><div style="font-size:85%;color:#575757" dir="auto">تم الإرسال من Galaxy الخاص بي</div></div>
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<div>-------- الرسالة الأصلية --------</div>
<div>من: Max &lt;[email-masked]&gt; </div>
<div>التاريخ: ١٣‏/٧‏/٢٠٢١  ٩:٠١ ص  (GMT+03:00) </div>
<div>إلى: [email-masked] </div>
<div>الموضوع: Re: [#2768742] - RE: Your products are on the way </div>
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<div dir="ltr">Hi Huda,<br><br>Thank you for contacting us and we apologize for the inconvenience caused to you.</div>
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<div dir="ltr">We would like to inform you, Unfortunately, you can use your my credit account in your online purchase only, and the refund already processed, so the refund has already been done and we cannot make any modification after that, and you can get the amount in cash only if you return the items in the store according to the return policy.</div>
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<div dir="ltr">Please feel free to get in touch if you need further assistance.<br><br>Your friends,<br>The Support Team.<br>
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</div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2768742