Subject: New Reply Received - need escalation
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 11 Jul 2021 18:18:18 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  need escalation  Ticket comment <div class="ydpeebc3bfdyahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:13px">
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        <div dir="ltr">Dear Support Team,</div>
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<div dir="ltr">I Don''t understand what is the issue with your systems .</div>
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<div dir="ltr">The goods are available in shop and I already made the purchase .</div>
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<div dir="ltr">Kindly cancel the ONLINE shopping order and issue a Credit note and resolve the issue.</div>
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<div dir="ltr">Regards</div>
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<div dir="ltr">Faisal Habibi</div>
<div dir="ltr">M : 36067649</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sunday, July 11, 2021, 04:55:42 PM GMT+4, Babyshop &lt;[email-masked]&gt; wrote:
                
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<div dir="ltr">Hi Faisal,</div>
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<div dir="ltr">Thank you for contacting us and we apologize for the inconvenience caused to you.<br><br>We’re really sorry if we’ve taken longer than usual to get back to you.<br><br>Our team is working on your issue, and we will get back to you as soon as possible.<br><br>Please allow us some time to work and get this issue fixed for you. We would really appreciate your patience and understanding here.<br><br>Please feel free to get in touch if you need further assistance.<br><br>Your friends,<br>The Support Team.</div>
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        </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2749331