Subject: New comment - [#2764485] refund
From: Centrepoint <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 08 Jul 2021 08:26:46 +0000

There is a new comment in the ticket submitted by Samer Salmeh to HelpCPAE   Comment added by : ecom cskuwait  Comment Content:  <div class="WordSection1">
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Dear <a id="OWAAM0B57794B8D514B2F90926041F1FC0E1C" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Faraz Lohani</span></a>,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Please be informed the order still we dint receive to CONLOC once we receive we will process ASAP.</span></div>
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<div class="MsoNormal"><span style="color:black">RETURN_ORDER</span></div>
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<div class="MsoNormal"><span style="color:black">RP0531210005740</span></div>
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<div class="MsoNormal">Thanks &amp; Regards,</div>
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<div class="MsoNormal">Siva Prasad</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From:<span lang="EN-US"> Faraz Lohani &lt;[email-masked]&gt;
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<b>Sent:</b> 06 July 2021 19:24<br>
<b>To:</b> Centrepoint &lt;[email-masked]&gt;; olm kuwait &lt;[email-masked]&gt;; ecom cskuwait &lt;[email-masked]&gt;; ecom cpkuwait &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: Ticket Assigned - refund : 8265305831</span>
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<div class="MsoNormal"><span lang="EN-US">HI <a id="OWAAM9D5750F8BAA946278E6C7AD4ED6E5823" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@ecom cskuwait</span></a>
<a id="OWAAMDDC92F4FEB5C470C9C67D89AF317FA51" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@ecom cpkuwait</span></a>,</span></div>
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<div class="MsoNormal"><span lang="EN-US">Please assist in the refund of the above mentioned order as it is returned and pending.</span></div>
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<div class="MsoNormal"><span lang="EN-US">Regards,</span></div>
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<div class="MsoNormal"><span lang="EN-US">Faraz Lohani</span></div>
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<div class="MsoNormal"><span lang="EN-US">Escalation Desk – Web Team</span></div>
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<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, June 29, 2021 7:55 PM<br>
<b>To:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; olm kuwait &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: Ticket Assigned - refund : 8265305831</span>
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<div class="MsoNormal"><span lang="EN-US">Hi <a id="OWAAME747745DE8164640B7BA228BB0556CD4" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@olm kuwait</span></a>,</span></div>
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<div class="MsoNormal"><span lang="EN-US">Please return the order back to the WH as the refund is pending.</span></div>
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<div class="MsoNormal"><span lang="EN-US">Regards,</span></div>
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<div class="MsoNormal"><span lang="EN-US">Faraz Lohani</span></div>
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<div class="MsoNormal"><span lang="EN-US">Escalation Desk – Web Team</span></div>
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<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Sunday, June 27, 2021 10:25 AM<br>
<b>To:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Ticket Assigned - refund</span>
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<b><i><span lang="EN-US" style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b><span lang="EN-US" style="color:indianred"></span>
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<div><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">Hi Faraz Lohani,<br>
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A new ticket has been assigned to you. Please follow the link below to view the ticket.<br>
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refund</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Problem Statement: Late Delivery to WH.<br>
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Order Date: May 29, 2021<br>
Order ID: 8265305831<br>
Tracking ID: RP0531210005740<br>
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Assistance Required: Need To urgent delivery to WH.<br>
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Issue Description: As per the tracking the item has been collected from the customer on Jun-01-2021 but still not submitted to the warehouse hence the refund not processed.<br>
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Please arrange delivery to the warehouse to initiate the refund ASAP.</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">Regards,</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">Samer</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system"><br>
<a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkgroupservice.freshdesk.com%2Fhelpdesk%2Ftickets%2F2764485&amp;data=04%7C01%7Cecom.cskuwait%40landmarkgroup.com%7C235faac398da41c7018708d9409a87b5%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637611854712698862%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=Xj8wf%2BsfkZrorvQlJSvf%2B0XKVhoKVgC5QIo87226tF0%3D&amp;reserved=0" rel="noreferrer">https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2764485</a>
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