Subject: New Reply Received - طلب استرجاع
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 08 Jul 2021 05:52:34 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  طلب استرجاع  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/3np677VUlDDGUXxsnR-PLA~~/AALN9wA~/RgRix8YdPVcDc3BjQgpg5J2S5mCO1mx_Uh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~"></div>
Dear Team, <br>
 
<div>Kindly note we updated the customer's address and we will proceed with the collection at the earliest convenience. <br>
<br>
<br>
Best regards, <br>
<br>
<span class="labelnormal"><span class="labelname_sf">Sajeda Alghneimin </span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>8/7/2021 7:32 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#2806984] - طلب استرجاع<br>
 
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<div dir="ltr">Hi Team,</div>

<div dir="ltr">
<strong>Urgent Reminder</strong><br>
<br>
Problem Statement: Late Collection<br>
Order ID: 6313788316<br>
Order Date: 31/05/2021<br>
Tracking ID: SD002354091<br>
Customer address: City: Riyadh, Neighborhood: Al-Nazim District, Street: Ahmed bin Abdullah, Building No: 50.<br>
Customer contact number: 0508906890<br>
Assistance Required: Need Urgent Collection<br>
<br>
Issue Description: The return request was created on <strong>25/06/2021</strong> and till now the item has not collected from the customer so kindly arrange the collection on priority basis.<br>
<br>
Regards,<br>
Samer.</div>
</div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">On Mon, 5 Jul at 7:36 PM <span class="separator">, Centrepoint &lt;[email-masked]&gt; wrote: </span>

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<div dir="ltr"><span class="separator">Hi Team,<br>
<br>
Problem Statement: Late Collection<br>
Order ID: 6313788316<br>
Order Date: ​31/05/2021<br>
Tracking ID: SD002354091<br>
Customer address:<strong> City: Riyadh, Neighborhood: Al-Nazim District, Street: Ahmed bin Abdullah, Building No: 50.</strong><br>
Customer contact number: <strong>0508906890</strong><br>
Assistance Required: Need Urgent Collection</span></div>

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<br>
<span class="separator">Issue Description: The return request was created on 25/06/2021 and till now the item has not collected from the customer so kindly arrange the collection on priority basis.<br>
<br>
Regards,<br>
Samer.</span>
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<img width="1" height="1" alt="" src="http://click.netsuite.com/q/xwpT7FKVPKNQBHyPKacDlA~~/AALN9wA~/RgRix8YdPlcDc3BjQgpg5J2S5mCO1mx_Uh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2806984