Subject: New Reply Received - Shukran problem
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 05 Jul 2021 15:16:22 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Shukran problem  Ticket comment <div>For your information please read the below mail. 
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<div>Thanks<br>
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<div dir="ltr">Sent from my iPhone</div>
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<div>From: mohamed mohy &lt;[email-masked]&gt;<br>
<b>Date:</b> 2 July 2021 at 8:01:48 PM GMT+2<br>
<b>To:</b> Max &lt;[email-masked]&gt;<br>
<b>Subject:</b> <b>Re: [#2802895] - Shukran problem</b><br>
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<div dir="ltr"> Dear support team,
<div>       I tried to verify my mobile no. but I didn’t recieve any verification no. on my phone. Also, my shukran card in the app is locked</div>
<div>Thanks for your support,</div>
<div>Best regards, </div>
<div>Mohamed Mohy</div>
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<div dir="ltr">Sent from my iPhone</div>
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<blockquote>On 2 Jul 2021, at 7:34 PM, mohamed mohy &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Sent from my iPhone</div>
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<blockquote>On 2 Jul 2021, at 7:20 PM, Max &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Hi Mohamed,</div>
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<div dir="ltr">Thank you for contacting us.<br>
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We have checked for you and we couldn't found any Shukran card which is registered with the email address ([email-masked]).<br>
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<div dir="ltr">Can you please share with us the email address that your Shukran card is registered with so we can check for you as soon as possible.</div>
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<div dir="ltr">We are happy to help, feel free to contact us if you have any other questions.<br>
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Your Friends,<br>
The Support Team.<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2802895