Subject: New Reply Received - Missing items in the order - 9673174026
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 05 Jul 2021 12:59:13 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Missing items in the order - 9673174026  Ticket comment <div dir="auto">Hi Team,<div dir="auto"><br></div>
<div dir="auto">Thanks for the feedback. Please let me know the return process for this product.</div>
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<div dir="auto">Also please confirm that i would be getting back my full order amount as refund.</div>
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<div dir="auto">Thanks,</div>
<div dir="auto">Purnima</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, 3 Jul 2021, 1:11 pm Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">​Hi Purnima ,<br><br>Thank you for shopping with us.</div>
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<div dir="ltr">We sincerely apologize for any inconvenience caused,<br><br>We would like to inform you, that unfortunately, we cannot reship the missing parts of the products, so please return the products and we will return the money to you as soon as possible.<br><br>
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<div dir="ltr"><div dir="ltr">Feel free to get in touch with us for further assistance.<br><br>Your Friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2776013